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Access Hardware Holdings (Pty) Ltd 2 Gravel Drive,
Kya Sands Business Park
Kya Sands
2169

 

Johannesburg, 01 January 2025 

Classification: Public 

Privacy Policy of Access Hardware Holdings (Pty) Ltd 

  1. Introduction 

Access Hardware Holdings (Pty) Ltd (“we,” “us,” “our”) is committed to protecting the  privacy and security of our customers, suppliers, and stakeholders. This Privacy Policy  explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA). 

  1. Information We Collect 

We collect and process personal information to conduct business, facilitate  communication, and deliver services effectively. The types of personal information we  collect include, but are not limited to: 

  • Full name and company details 
  • Contact information (phone number, email address, physical address) Business and contractual details 
  • Website usage data (collected through cookies and tracking technologies) 
  1. How We Use Your Information 

We use your personal information for the following purposes: 

  • To establish and maintain business relationships 
  • To verify identities and prevent fraud 

To conduct customer service and support 

  • To comply with legal obligations 
  • To conduct research, audits, and statistical analysis 
  • To improve our products and services

Access Hardware Holdings (Pty) Ltd | 2 Gravel Drive, Kya Sands Business Park, Kya Sands | 2169 Johannesburg | South Africa l  Postal Address: Suite 203, Private Bag X3, Northriding,2162 | T: +27 (11) 510 1500 l www.AccessHardwareHoldings.com | Company reg. no. 2023/259108/07 | Directors: Craig Eric Luck, Wesley Botha 

  1. Disclosure of Personal Information 

We may share your information with: 

  • Approved service providers who assist in business operations 
  • Regulatory authorities when required by law 
  • Third parties in case of legal proceedings 

We ensure that all third parties comply with data protection laws and uphold  confidentiality agreements. 

  1. Data Security 

We implement security measures to protect personal information against unauthorized  access, use, and disclosure. These measures include: 

  • Physical security protocols 
  • IT and network security safeguards 
  • Access controls and monitoring systems 
  • Secure data storage and disposal policies 
  1. Your Rights 

Under POPIA, you have the right to: 

  • Access your personal information held by us 
  • Request corrections or updates to your personal information 
  • Withdraw consent for processing (subject to legal and contractual obligations) Lodge complaints with regulatory authorities if your data rights are violated 
  1. Retention of Information 

We retain personal information for as long as necessary to fulfill the purposes outlined in  this policy, comply with legal obligations, or resolve disputes. 

  1. Cookies and Website Tracking 

We may use cookies and similar technologies to enhance your browsing experience on  our website. You can manage your cookie preferences through your browser settings. 

  1. Contact Information 

For any inquiries about this Privacy Policy, to exercise your data rights, or to update your  information, please contact us at: 

011 510 1500 

willemien.grobler@ahhza.com 

Sincerely, 

Access Hardware Holdings