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SERVICES AND SPECIFICATIONS > MAINTENANCE AND SERVICE

24/7 Nationwide Support
for Your Access Needs

At Access Hardware Holdings, our accredited and highly trained technicians are available 24/7 to provide expert solutions. Whether it’s product advice, maintenance, or emergency support, we’ve got you covered, so you can focus on your business while we ensure everything runs smoothly.

Keeping Your Doors Open

From routine maintenance and upgrades to urgent repairs, our nationwide team of technicians ensures your doors operate smoothly, securely, and without interruption. We're here to keep your business moving and to support you every step of the way.

32

Service Technicians Nationwide

403

Total Signed SLA's

500

Total Monthly Orders

7008

Total Doors Under Contract
Find Out More

Our service team is happy to help.

Comprehensive Support Services

24/7 Nationwide Coverage:

Reliable, round-the-clock support from our expert technicians, ensuring your doors stay operational across the country.

Quick Spare Parts Supply:

Streamlined logistics and fast delivery ensure you get the parts you need—when you need them.

Expert Technicians:

Highly trained and fully equipped to handle all your access system maintenance and repair needs.

Modernization & Upgrades:

Expert guidance on enhancing and optimizing your access systems for improved performance and security.

Custom Service Plans:

Flexible maintenance and support agreements designed to meet your unique operational requirements.

Rapid Response:

Strategically positioned technicians and a dedicated call center ensure fast, reliable service when you need it most.

Service Level Agreement Service Plans

We offer three tailored Service Level Agreement (SLA) plans, each designed to meet your specific maintenance and repair needs. Whether you require routine upkeep, priority support, or comprehensive coverage, we have a plan to keep your doors operating at their best.

Three-Star Saver Plan

  • Pre-scheduled maintenance
  • Discounted labor and parts
  • Reduced emergency service rates
  • Nationwide support

Four-Star Plan

  • No-charge service during business hours
  • Significantly discounted spare parts
  • Prioritized service with rapid response

Five-Star Advantage Plan

  • 24/7 support with no additional charge for spare parts
  • Premium, hassle-free coverage with one annual invoice
  • Priority service and extended trading coverage

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